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Land Registry changes to warning of cancellation letters

23rd November 2015

From 11 January 2016, the Land Registry will stop sending warning of cancellation letters by post to professional customers when they have not fully replied to a requisition within 15 days. 

From that date the Land Registry will send these letters by email only and they will no longer specify which requisition points remain outstanding.

This change will not affect applications from citizen customers only professional customers.

What professional customers need to do.

To continue receiving these reminders, you must:

  • include your email address in the appropriate panel of our application forms (A note will be added to all the relevant forms to help – please use January editions of these forms on or after 11 January 2016)
  • make sure your pre-completed template application forms include an email address in the appropriate panel

All Land Registry correspondence will be delivered by email whenever possible if an email address is included on the application form.

Removing paper from this process is part of the Land Registry’s work to digitise their systems and processes. This creates online audit trails for Land Registry customers enabling them to work more efficiently.

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